Privacy policy


Part A: Global Infrastructure Hub, InfraChallenge GDPR Privacy Policy

Note: This Part A of the Infrachallenge privacy policy applies to you if you are entering the Competition from the EU.  If you are entering from Australia or elsewhere in the world, our Non-GDPR Privacy Policy applies to you (see Part B below).

Overview – the key information you should be aware of

(A) Who we are: We are Global Infrastructure Hub Ltd.  If you need it, our company number is 602505064 and our registered office is Level 23, 68 Pitt Street, Sydney, NSW 2000. Global Infrastructure Hub Ltd is the controller of your personal information, and is responsible for your personal information.  All references in this policy to "Global Infrastructure Hub", "our", "us" or "we" refer to Global Infrastructure Hub Ltd.  All references in this policy to "our website", refer to the website owned by Global Infrastructure Hub at https://infrachallenge.gihub.org.

(B) Our values and what this policy is for: This privacy policy explains the personal information that we will collect, and use, when you are entering the InfraChallenge competition on our website (the "Competition").

We value your privacy and want to be accountable and fair to you as well as transparent with you in the way that we collect and use your personal information.  We also want you to know your rights in relation to your information which you can find here

In line with these values, this privacy policy tells you what to expect when we collect and use personal information about you.  We have tried to make it easy for you to navigate so you can find the information that is most relevant to you and our relationship with you. 

We are always looking to improve the information we provide to our customers and contacts so if you have any feedback on this privacy policy, please let us know using our contact details in section 12.

(D) Who this policy applies to:  this policy applies to visitors to our website and entrants to the Competition.

(E) What this policy contains: This privacy policy describes the following important topics relating to your information (you can click on the links to find out more):

  1. How we obtain your personal information;
  2. Collection of your personal information and how we use it;
  3. Our legal basis for using your personal information;
  4. How and why we share your personal information with others;
  5. How long we store your personal information;
  6. Your rights;
  7. Children ;
  8. Marketing;
  9. Risks and how we keep your personal information secure;
  10. Links to other websites;
  11. Changes to this privacy policy; and
  12. Further questions and how to make a complaint.

(E) Your rights to object: You have various rights in respect of our use of your personal information as set out in section 6.  Two of the fundamental rights to be aware of are that:

  1. you may ask us to stop using your personal information for direct-marketing purposes.  If you exercise this right, we will stop using your personal information for this purpose.
  2. you may ask us to consider any valid objections which you have to our use of your personal information where we process your personal information on the basis of our, or another person's, legitimate interest. 

You can find out more information in section 6.

(F) What you need to do and your confirmation to us: Please read this privacy policy carefully to understand how we handle your personal information. By engaging with us in the ways set out in this privacy policy, you confirm that you have read and understood the entirety of this privacy policy, as it applies to you.

The detail – the key information you should be aware of

1. How we obtain your personal information

1.1 You may provide us with your personal information voluntarily through the Competition submission entry process and expressions of interest process (if any). 

1.2 You may give us personal information about yourself by using the online forms provided on our website in order to enter the Competition, or by contacting us by phone, email or other means.

2. Collection of your personal information and how we use it  

Visitors to our website and entrants to the Competition

(a) What personal information we collect about you 

We, or third parties on our behalf, may collect and use any of the following information about you:

(i) your name including your title;

(ii) your postal address;

(iii) your email address;

(iv) your telephone number;

(v) information provided when you correspond with us; and

(vi) any updates to information provided to us.

(vii) the following information created and recorded automatically when you visit our website:

(A) Technical information. This includes: the Internet Protocol (IP) address used to connect your computer to the internet address; the website address and country from which you access information; the files requested; browser type and version; browser plug-in types and versions; operating system; and platform. We use this personal information to administer our website, to measure the efficiency of our systems and to undertake an analysis on the locations from which people access our webpages;

(B) Information about your visit and your behaviour on our website (for example, the pages that you click on).  This may include the website you visit before and after visiting our website (including date and time), time and length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, traffic data, location data, weblogs and other communication data and information provided when requesting further service or downloads.

(b) How we use your personal information

We will collect, use and store the personal information listed above for the following reasons:

(i) to allow you to access and use our website;

(ii) to allow you to enter the Competition;

(iii) to contact you in relation to the Competition;

(iv) to process your Competition application;

to promote the Competition, in accordance with our terms of entry (including using the winner’s name and likeness in social media posts and promotional materials);

(v) to receive enquiries from you through the website;

(vi) for improvement and maintenance of our website and to provide technical support for our website; and

(vii) to ensure the security of our website.

(c) A word about cookies

(i) Some pages on our website use cookies, which are small files placed on your internet browser when you visit our website. We use cookies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences. 

(ii) Where we use cookies on our website, you may block these at any time (unless they are essential to the service and have been identified to you as such in our cookie options). To do so, you can activate the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our website or to use all the functionality provided through our website.

(iii) For detailed information on the cookies we use and the purposes for which we use them, please refer to our cookies policy here.

3.1 We consider that the legal bases for using your personal information as set out in this privacy policy is necessary for our legitimate interests (for example, to ensure the security of our website). Our legitimate interests are to:

(i) administer the Competition;

(ii) operate our website; and

(iii) for internal group administrative purposes.

3.2 We may process your personal information in some cases for marketing purposes on the basis of your consent (which you may withdraw at any time after giving it, as described below).

4. How and why we share your personal information with others

4.1 We may share your personal information with our group companies where it is in our legitimate interests to do so for internal administrative purposes (for example, for corporate strategy, compliance, auditing and monitoring, research and development and quality assurance).    

4.2 We will share your personal information with the following third parties or categories of third parties:

(a) mentors, judges and Infrachallenge sponsors or partners, to the extent required for participation in the Competition, and such third parties will generally be listed on our website. 

4.3 We will always ensure that any third parties with whom we share your personal information are subject to privacy and security obligations consistent with this privacy policy and applicable laws.

4.4 We will also disclose your personal information to third parties:

(a) where it is in our legitimate interests to do so to run, grow and develop our business:

(i) if we sell or buy any business or assets, we may disclose your personal information to the prospective seller or buyer of such business or assets;

(ii) if substantially all of our or any of our affiliates' assets are acquired by a third party, in which case personal information held by us will be one of the transferred assets;

(b) if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, any lawful request from government or law enforcement officials and as may be required to meet national security or law enforcement requirements or prevent illegal activity;

(c) in order to enforce or apply our terms of use, the Competition terms and conditions or any other agreement or to respond to any claims, to protect our rights or the rights of a third party, to protect the safety of any person or to prevent any illegal activity; or

(d) to protect the rights, property, or safety of Global Infrastructure Hub, our staff, our customers or other persons. This may include exchanging personal information with other organisations for the purposes of fraud protection.

4.5 We will also publish your name and the fact that you were the winner of a prize in the Promotion where required to satisfy local laws.  Local laws may allow you to object to – or seek to minimise – the publication of your details, and in that case, we will comply with this request to the maximum extent possible while still complying with any other legal obligation we have requiring disclosure or publication of your details.

4.6 Save as expressly detailed above, we will never share, sell or rent any of your personal information to any third party without notifying you and, where necessary, obtaining your consent. If you have given your consent for us to use your personal information in a particular way, but later change your mind, you should contact us and we will stop doing so.

5. How long we store your personal information

We keep your personal information for no longer than necessary for the purposes for which the personal information is processed.  The length of time for which we retain personal information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.  Generally this will be no more than 3 years from initial collection.

6. Your rights

6.1 You have certain rights in relation to your personal information. If you would like further information in relation to these or would like to exercise any of them, please contact us via email at contact@gihub.org at any time. You have the following rights:

(a) Right of access.  You have a right of access to any personal information we hold about you.  You can ask us for a copy of your personal information; confirmation as to whether your personal information is being used by us; details about how and why it is being used;

(b) Right to update your information.  You have a right to request an update to any of your personal information which is out of date or incorrect.

(c) Right to delete your information.  You have a right to ask us to delete any personal information which we are holding about you in certain specific circumstances.  You can ask us for further information on these specific circumstances by contacting us using the details in section 12.

We will pass your request onto other recipients of your personal information unless that is impossible or involves disproportionate effort.  You can ask us who the recipients are, using the contact details in section 12.

(d) Right to restrict use of your information: You have a right to ask us to restrict the way that we process your personal information in certain specific circumstances.  You can ask us for further information on these specific circumstances by contacting us using the details in section 12

We will pass your request onto other recipients of your personal information unless that is impossible or involves disproportionate effort.  You can ask us who the recipients are using the contact details in section 12.

(e) Right to stop marketing: You have a right to ask us to stop using your personal information for direct marketing purposes.  If you exercise this right, we will stop using your personal information for this purpose.

(f) Right to data portability: You have a right to ask us to provide your personal information to a third party provider of services. 

This right only applies where we use your personal information on the basis of your consent or performance of a contract; and where our use of your information is carried out by automated means.

(g) Right to object.  You have a right to ask us to consider any valid objections which you have to our use of your personal information where we process your personal information on the basis of our or another person's legitimate interest. 

6.2 We will consider all such requests and provide our response within a reasonable period (and in any event within one month of your request unless we tell you we are entitled to a longer period under applicable law). Please note, however, that certain personal information may be exempt from such requests in certain circumstances, for example if we need to keep using the information to comply with our own legal obligations or to establish, exercise or defend legal claims. 

6.3 If an exception applies, we will tell you this when responding to your request.  We may request you provide us with information necessary to confirm your identity before responding to any request you make. 

7. Children

7.1 You must be aged 18 or over to enter the Competition. Our website and services are not directed at children and we do not knowingly collect any personal information from children.

7.2 If you are a child and we learn that we have inadvertently obtained personal information from you from our websites, or from any other source, then we will delete that information as soon as possible.

7.3 Please contact us at contact@gihub.org if you are aware that we may have inadvertently collected personal information from a child.

8. Marketing

8.1 We may collect and use your personal information for undertaking marketing by email telephone and post.

8.2 We may send you certain marketing communications (including electronic marketing communications) if it is in our legitimate interests to do so for marketing and business development purposes or, if you are a sole trader or a non-limited liability partnership if you have consented to receive such electronic marketing information.

8.3 However, we will always obtain your consent to direct marketing communications where we are required to do so by law and if we intend to disclose your personal information to any third party for such marketing. 

8.4 If you wish to stop receiving marketing communications, you can contact us by email at contact@gihub.org.

9. Risks and how we keep your personal information secure

9.1 The main risk of our processing of your personal information is if it is lost, stolen or misused.  This could lead to your personal information being in the hands of someone else who may use it fraudulently or make public, information that you would prefer to keep private.

9.2 For this reason, Global Infrastructure Hub is committed to protecting your personal information from loss, theft and misuse.  We take all reasonable precautions to safeguard the confidentiality of your personal information, including through use of appropriate organisational and technical measures.

9.3 In the course of provision of your personal information to us, your personal information may be transferred over the internet.  Although we make every effort to protect the personal information which you provide to us, the transmission of information over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your personal information transmitted to our website and that any such transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to prevent unauthorised access to it.

10.1 Our website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of such third-party websites or any association with their operators.

10.2 This privacy policy only applies to the personal information that we collect or which we receive from third party sources, and we cannot be responsible for personal information about you that is collected and stored by third parties.

10.3 Third party websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal information to these websites.

10.4 We do not endorse or otherwise accept any responsibility or liability for the content of such third party websites or third party terms and conditions or policies.

11. Changes to our privacy policy

We may update our privacy policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

12. Further questions and how to make a complaint

12.1 If you have any queries or complaints about our collection, use or storage of your personal information, or if you wish to exercise any of your rights in relation to your personal information, please contact contact@gihub.org. We will investigate and attempt to resolve any such complaint or dispute regarding the use or disclosure of your personal information.

12.2 You may also make a complaint to the data protection regulator in the country where you usually live or work, or where an alleged infringement of data protection laws has taken place.  Alternatively, you may seek a remedy through the courts if you believe your rights have been breached.

The practices described in this privacy policy statement are current as of 25 November 2019.

Part B: Global Infrastructure Hub, InfraChallenge Non-GDPR Privacy Policy

Note: Part B of this privacy policy applies to you if you are entering the Competition in Australia or elsewhere in the world, other than the EU.  If you are entering from the EU, our GDPR Privacy Policy applies to you (see Part A of this policy above).

Overview – the key information you should be aware of

(A) Who we are: We are Global Infrastructure Hub Ltd.  If you need it, our ACN is 602 505 064 and our registered office is Level 23, 68 Pitt Street, Sydney, NSW 2000. Global Infrastructure Hub Ltd is the controller of your personal information, and is responsible for your personal information.  All references in this policy to "Global Infrastructure Hub", "our", "us" or "we" refer to Global Infrastructure Hub Ltd.  All references in this policy to "our website", refer to the website owned by Global Infrastructure Hub at https://infrachallenge.gihub.org.

(B) Our values and what this policy is for: This privacy policy explains the personal information that we will collect, and use, when you are entering the InfraChallenge competition on our website (the "Competition").

We value your privacy and want to be accountable and fair to you as well as transparent with you in the way that we collect and use your personal information.  We are governed by the Privacy Act 1988 (Cth) and other relevant privacy laws. 

In line with these values, this privacy policy tells you what to expect when we collect and use personal information about you.  We have tried to make it easy for you to navigate so you can find the information that is most relevant to you and our relationship with you. 

We are always looking to improve the information we provide to our customers and contacts so if you have any feedback on this privacy policy, please let us know using our contact details in section 12 .

(D) Who this policy applies to:  this policy applies to visitors to our website and entrants to the Competition who are not in the European Union.

(E) What this policy contains: This privacy policy describes the following important topics relating to your information (you can click on the links to find out more):

  1. How we obtain your personal information;
  2. Collection of your personal information and how we use it;
  3. Our legal basis for using your personal information;
  4. How and why we share your personal information with others;
  5. How long we store your personal information;
  6. Your rights ;
  7. Children;
  8. Marketing;
  9. Risks and how we keep your personal information secure ;
  10. Links to other websites;
  11. Changes to this privacy policy; and
  12. Further questions and how to make a complaint.

(F) What you need to do and your confirmation to us: Please read this privacy policy carefully to understand how we handle your personal information. By engaging with us in the ways set out in this privacy policy, you confirm that you have read and understood the entirety of this privacy policy, as it applies to you.

The detail – the key information you should be aware of

1. How we obtain your personal information

1.1 You may provide us with your personal information voluntarily through the Competition submission entry process and expressions of interest process (if any). 

1.2 You may give us personal information about yourself by using the online forms provided on our website in order to enter the Competition, or by contacting us by phone, email or other means.

2. Collection of your personal information and how we use it  

Visitors to our website and entrants to the Competition

(a) What personal information we collect about you

We, or third parties on our behalf, may collect and use any of the following information about you:

(i) your name including your title;

(ii) your postal address;

(iii) your email address;

(iv) your telephone number;

(v) information provided when you correspond with us; and

(vi) any updates to information provided to us.

(vii) the following information created and recorded automatically when you visit our website:

(A) Technical information. This includes: the Internet Protocol (IP) address used to connect your computer to the internet address; the website address and country from which you access information; the files requested; browser type and version; browser plug-in types and versions; operating system; and platform. We use this personal information to administer our website, to measure the efficiency of our systems and to undertake an analysis on the locations from which people access our webpages;

(B) Information about your visit and your behaviour on our website (for example, the pages that you click on).  This may include the website you visit before and after visiting our website (including date and time), time and length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, traffic data, location data, weblogs and other communication data and information provided when requesting further service or downloads.

(b) How we use your personal information

We will collect, use and store the personal information listed above for the following reasons:

(i) to allow you to access and use our website;

(ii) to allow you to enter the Competition;

(iii) to contact you in relation to the Competition;

(iv) to process your Competition application;

to promote the Competition, in accordance with our terms of entry (including using the winner’s name and likeness in social media posts and promotional materials);

(v) to receive enquiries from you through the website;

(vi) for improvement and maintenance of our website and to provide technical support for our website; and

(vii) to ensure the security of our website.

(c) We may process your personal information in some cases for marketing purposes on the basis of your consent (which you may withdraw at any time after giving it, as described below).

(d) A word about cookies

(i) Some pages on our website use cookies, which are small files placed on your internet browser when you visit our website. We use cookies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences. 

(ii) Where we use cookies on our website, you may block these at any time (unless they are essential to the service and have been identified to you as such in our cookie options). To do so, you can activate the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our website or to use all the functionality provided through our website.

(iii) For detailed information on the cookies we use and the purposes for which we use them, please refer to our cookies policy here .

3. How and why we share your personal information with others

3.1 We may share your personal information with our group companies where it is in our legitimate interests to do so for internal administrative purposes (for example, for corporate strategy, compliance, auditing and monitoring, research and development and quality assurance).    

3.2 We will share your personal information with the following third parties or categories of third parties:

(a) mentors, judges and Infrachallenge sponsors or partners, to the extent required for participation in the Competition, and such third parties will generally be listed on our website. 

3.3 We will always ensure that any third parties with whom we share your personal information are subject to privacy and security obligations consistent with this privacy policy and applicable laws.

3.4 We will also disclose your personal information to third parties:

(a) where it is in our legitimate interests to do so to run, grow and develop our business:

(i) if we sell or buy any business or assets, we may disclose your personal information to the prospective seller or buyer of such business or assets;

(ii) if substantially all of our or any of our affiliates' assets are acquired by a third party, in which case personal information held by us will be one of the transferred assets;

(b) if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, any lawful request from government or law enforcement officials and as may be required to meet national security or law enforcement requirements or prevent illegal activity;

(c) in order to enforce or apply our terms of use, the Competition terms and conditions or any other agreement or to respond to any claims, to protect our rights or the rights of a third party, to protect the safety of any person or to prevent any illegal activity; or

(d) to protect the rights, property, or safety of Global Infrastructure Hub, our staff, our customers or other persons. This may include exchanging personal information with other organisations for the purposes of fraud protection.

3.5 Save as expressly detailed above, we will never share, sell or rent any of your personal information to any third party without notifying you and, where necessary, obtaining your consent. If you have given your consent for us to use your personal information in a particular way, but later change your mind, you should contact us and we will stop doing so.

4. How long we store your personal information

We keep your personal information for no longer than necessary for the purposes for which the personal information is processed.  The length of time for which we retain personal information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.  Generally this will be no more than 3 years from initial collection.

5. Your rights

5.1 You have certain rights in relation to your personal information. If you would like further information in relation to these or would like to exercise any of them, please contact us via email at contact@gihub.org at any time. You have the following rights:

(a) Right of access.  You have a right to request access to any personal information we hold about you. 

(b) Right to correct your information.  You have a right to request that we correct or update any of your personal information which is out of date or incorrect. 

5.2 We will consider all such requests and provide our response within a reasonable period (and in any event within one month of your request unless we tell you we are entitled to a longer period under applicable law). Please note, however, that certain personal information may be exempt from such requests in certain circumstances, for example if we need to keep using the information to comply with our own legal obligations or to establish, exercise or defend legal claims. 

5.3 If an exception applies, we will tell you this when responding to your request.  We may request you provide us with information necessary to confirm your identity before responding to any request you make. 

6. Children

6.1 You must be aged 18 or over to enter the Competition. Our website and services are not directed at children and we do not knowingly collect any personal information from children.

6.2 If you are a child and we learn that we have inadvertently obtained personal information from you from our websites, or from any other source, then we will delete that information as soon as possible.

6.3 Please contact us at contact@gihub.org if you are aware that we may have inadvertently collected personal information from a child.

7.  Marketing

7.1 We may collect and use your personal information for undertaking marketing by email telephone and post.

7.2 We may send you certain marketing communications (including electronic marketing communications) if you have consented to such marketing (including through inferred consent where relevant and permitted under applicable law).

7.3 If you wish to stop receiving marketing communications, you can contact us by email at contact@gihub.org.

8. Risks and how we keep your personal information secure

8.1 The main risk of our processing of your personal information is if it is lost, stolen or misused.  This could lead to your personal information being in the hands of someone else who may use it fraudulently or make public, information that you would prefer to keep private.

8.2 For this reason, Global Infrastructure Hub is committed to protecting your personal information from loss, theft and misuse.  We take all reasonable precautions to safeguard the confidentiality of your personal information, including through use of appropriate organisational and technical measures.

8.3 In the course of provision of your personal information to us, your personal information may be transferred over the internet.  Although we make every effort to protect the personal information which you provide to us, the transmission of information over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your personal information transmitted to our website and that any such transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to prevent unauthorised access to it.

9. Links to other websites

9.1 Our website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of such third-party websites or any association with their operators.

9.2 This privacy policy only applies to the personal information that we collect or which we receive from third party sources, and we cannot be responsible for personal information about you that is collected and stored by third parties.

9.3 Third party websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal information to these websites.

9.4 We do not endorse or otherwise accept any responsibility or liability for the content of such third party websites or third party terms and conditions or policies.

10. Overseas disclosures

10.1 We operate globally, and in particular, have offices and infrastructure in Singapore, the United States, Canada and the EU.  Your personal information may be disclosed to these countries for our internal purposes of managing the Competition.

11.  Changes to our privacy policy

We may update our privacy policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

12. Further questions and how to make a complaint

12.1 If you have any queries or complaints about our collection, use or storage of your personal information, or if you wish to exercise any of your rights in relation to your personal information, please contact contact@gihub.org. We will investigate and attempt to resolve any such complaint or dispute regarding the use or disclosure of your personal information.

12.2 You may also make a complaint to the Office of the Australian Information Commissioner (OAIC) or other data protection regulator with jurisdiction.  More information is available at: https://www.oaic.gov.au/privacy/privacy-complaints/

The practices described in this privacy policy statement are current as of 25 November 2019.